Viktoria Madeleine Sanchez
IT Professional & Lifelong Learner
I bridge hands-on IT experience with a growing focus in cloud infrastructure, Linux systems, and security operations — building practical solutions that keep modern environments secure, stable, and scalable.
Career Direction
Focused on roles that blend cloud administration, systems support, endpoint security, identity management, and Linux-based infrastructure.
Skills & Certifications
Certification
Microsoft Azure Fundamentals (AZ-900)
Core Strengths
Microsoft 365 administration, identity and access management, endpoint operations, security troubleshooting, and network support.
Infrastructure Experience
Windows Server, Active Directory, Group Policy, RDS, Hyper-V, Linux environments, and cloud administration.
Operational Experience
Managed IT support, documentation, device lifecycle management, incident triage, and technical auditing.
Languages
English • Intermediate Spanish
Technical Focus
Endpoint & RMM
Intune, NinjaOne, Datto, Addigy, AutoElevate, endpoint health checks, and device lifecycle support.
Identity & Infrastructure
Entra ID, MFA, Conditional Access, Active Directory, Group Policy, Hyper-V, Windows Server, and access management.
Microsoft 365 & Exchange
Exchange Online, mail flow, message trace, and SMTP.
Security Operations
SentinelOne, Avanan, Mimecast, phishing review, and risky-sign-in investigation.
Network
Meraki, VLANs, Wi-Fi, DNS, SonicWall, Sophos
Monitoring & Recovery
NinjaOne monitoring, Datto, backup verification, remote diagnostics, incident triage, system updates, and recovery-focused troubleshooting.
Linux & Security Labs
Ubuntu, Kali Linux, Wireshark, Burp Suite, and TCP/IP analysis.
Professional
Where support meets infrastructure
For the past four years, I’ve worked in IT supporting the people, devices, systems, and networks that keep businesses running. I enjoy troubleshooting issues, figuring out how different technologies connect, and making things easier for the users on the other side of the ticket. My work has included endpoint support and device management, Microsoft 365 administration, Azure and Intune, Windows Server, Active Directory, and Linux environments including Ubuntu and Kali Linux. I have also supported network environments involving switches, wireless connectivity, VLANs, DNS, firewalls, VPNs, and day-to-day infrastructure troubleshooting.
A large part of my experience has been working in managed IT environments where every day can bring a different challenge. I have supported device migrations, user onboarding and access, shared mailboxes, endpoint security, Microsoft 365 environments, cloud-based tools, and issues that require looking beyond the obvious to find the real root cause.
Over time, I’ve become especially interested in cloud infrastructure, identity management, Linux systems, and security-focused administration. I’m continuing to grow toward Cloud Support Engineer, Systems Administrator, and Cloud Infrastructure Engineer roles where I can combine hands-on support experience with building secure, reliable, modern environments.
See more of my professional experience on LinkedIn
Professional Journey
Personal
A life beyond the screen
Outside of technology, I’m someone who values growth, creativity, and staying connected to the things that make life feel grounded. I enjoy reading, yoga, snowboarding, and music, especially experimenting with DJing and mixing. I like having interests that challenge me in different ways and remind me that learning does not only happen at a desk.
I’m naturally curious and tend to be drawn to experiences that help me see things from a different perspective, whether that is exploring a new place, learning something unfamiliar, or spending time in nature. I value discipline, independence, and building a life that leaves room for both ambition and creativity.
The same mindset I bring to technology carries into my personal life: I like understanding how things work, improving little by little, and staying open to where the next chapter can take me.
See more beyond the screen on Instagram
Beyond the Screen
Projects
Enterprise Application Packaging & Intune Deployment
Prepared a business application for enterprise deployment by converting and configuring the installer package in Visual Studio. I then created the application deployment in Microsoft Intune, assigned it to the appropriate managed Windows devices, and verified that the installation completed successfully for users.
Connect
Let’s build what’s next.
I’m open to cybersecurity, cloud security, SOC analyst, Linux-focused, and IT security roles.